FAQ
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Do I need an account to purchase products?
Yes. You must register and verify your account before placing an order. Registration is free. After signing up, you will receive an activation email — simply click the link to activate your account and start shopping.
Are your LED therapy devices FDA cleared?
Yes. All of our Red Light Therapy devices are FDA cleared and selected based on clinical evidence, safety standards, and real-world performance. Product documentation is available upon request.
What payment methods do you accept?
We accept major credit cards and ACH bank transfers. A 2.9% surcharge applies to credit card transactions. ACH payments are processed at no additional cost. All transactions are secured with SSL encryption.
How long does delivery take?
Most in-stock orders ship by the next business day. Orders are not processed on weekends or public holidays. Shipping timelines vary by location and are provided as estimates only.
What is your return policy?
We accept returns for items that are defective due to manufacturing issues or shipped incorrectly. In accordance with FDA guidelines, we cannot accept returns on medical devices or products that have left our chain of custody once shipped.
How do I apply for a wholesale or B2B account?
Visit our Sales Agent Registration page and complete the application form. Our team reviews all applications within 1 to 3 business days. Approved accounts receive exclusive wholesale pricing, bulk order management, and a dedicated account dashboard.
How can I contact your support team?
You can reach us by phone at +1 (561) 325-7000 or by email at .